Account Director
7 Communications is a luxury lifestyle and marketing agency. United by the belief that it takes courage and relentless effort to stand out, we inspire our clients to ignite their brand’s promise.
Our team is comprised of passionate, strategic, creative, execution-obsessed, resourceful, innovative, detail-fixated, get-the-work-done, problem-solving humans—working together every day to create and deliver world-class outcomes for the many clients we serve.
We are searching for a strategic and dynamic Account Director to manage key client relationships and oversee complex, integrated marketing campaigns. Reporting to the Vice-President, this role is critical in guiding clients’ strategic direction and aligning it with measurable outcomes. The successful candidate will possess strong leadership and client service skills, as well as a deep understanding of digital marketing.
- A kind human being;
- A talent for aligning creative strategies with clients' objectives, crafting insightful, results-driven campaigns.
- Extensive experience in client service, particularly in high-paced, client-focused settings, with a track record of achieving high client satisfaction.
- An ability to manage multiple projects, timelines, and budgets, ensuring exceptional attention to detail and timely delivery.
- Thought Leadership:
- Develop and communicate insight-driven strategies that meet client objectives and drive their brand vision.
- Serve as a digital-first thought leader, keeping up-to-date with the latest trends and advising clients on best practices.
- Foster an understanding of our agency's vision, values, and goals among team members and clients.
- Client Relationship Management:
- Act as the primary point of contact for clients, nurturing relationships, and aligning campaigns with clients' business needs.
- Proactively identify opportunities for organic growth within accounts by understanding client needs and proposing creative solutions.
- Present digital, social, and creative work to clients, securing buy-in and managing feedback.
- Project and Budget Management:
- Create and oversee project scope, timelines, and budgets, ensuring that campaigns are delivered on time and within financial constraints.
- Manage campaign costs, reconcile budgets, and prepare invoices accurately.
- Coordinate with cross-functional teams to ensure projects are executed smoothly.
- Team Leadership and Development:
- Lead and inspire account teams, fostering an environment of collaboration and growth.
- Mentor team members, building their skills and guiding them to align with agency goals.
- Conduct regular team reviews and provide constructive feedback to support individual and team development.
- Assist with development and execution of new business pitches, along with other agency staff, to secure new business.
- 7+ years of experience in marketing, ideally in an agency setting, with a strong focus on digital and performance campaigns.
- Proven experience managing multiple accounts, with a strong understanding of how to achieve client satisfaction and drive organic growth.
- Strong analytical skills with the ability to monitor and report on metrics that demonstrate campaign effectiveness.
- Excellent written and verbal communication skills, with the ability to present complex information to clients and stakeholders.
- Proficiency in budget planning, development, and financial reconciliations.
- Post-secondary degree in marketing, business, communications, or equivalent experience.
